Privacy policy

PRIVACY POLICY

City Hotel TEATER
PRIVACY PROTECTION POLICY
GUEST INFORMATION

At City Hotel TEATER we stress the importance of privacy and are committed to earning the trust of our
guests by adopting high standards for the protection of personal information.

Our policy outlines the type of personal information we collect and receive, the circumstances in which we
collect or receive personal information, the policies and procedures we have established outlining its use and
storage, and for sharing certain types of personal information in certain limited circumstances, the
procedures you should follow if you have any questions or requests in respect of your personal information
or our policies and procedures and the person to whom such questions or requests should be directed, and
the means by which to communicate with that person.

In this policy, personal information means information about you that is personally identifiable like your
name, address, e-mail address or phone number, and that is not otherwise publicly available and is not part
of your work identification.

It also includes information on guest preferences and usage, when such information is supplied to or
recorded by City Hotel TEATER in the course of transacting business with an individual.
The Privacy Protection Policy does not apply to information regarding City Hotel TEATER corporate
customers. However, such information is protected by other City Hotel TEATER policies and practices and
through contractual arrangements.

How we use collected information
City Hotel TEATER may collect and use Users personal information for the following purposes:

WHY WE COLLECT PERSONAL INFORMATION

1. To establish and maintain a responsible commercial relationship with you and to provide ongoing service.

2. To understand your needs and preferences. We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better. For example, we may record your preference for type of room.

3. To develop, enhance, market or provide products and services. For example, we look at our guest's use of our services so that we can better understand how to improve our services.

4. To manage and develop our business and operations. For example we analyze guest patterns of usage of our hotels and services to help us manage them efficiently and plan for future growth.

5. To meet legal and regulatory requirements.

 

WHEN DO WE DISCLOSE PERSONAL INFORMATION

We disclose personal information only in these limited circumstances:

1. We may disclose a guest's personal information to a person who, in the reasonable judgment of City Hotel TEATER, is seeking the information as an agent of the guest - for example, a travel agent who is booking a reservation on behalf of the guest.

2. Personal information will be shared with the City Hotel TEATER for which your reservation has been made so that they may provide the services you have reserved.

3. Personal information will be shared with a third party involved in supplying the guest with the services they have purchased to the extent necessary to effect the supply and the processing of the transaction.

4. Personal information may be shared with a third party retained by City Hotel TEATER to perform functions on its behalf such as reservations handling, data processing or storage, guest surveys or research.

5. Personal information may be shared with an agent retained by City Hotel TEATER to evaluate a customer's credit worthiness or in order to collect a customer's account.

6. Personal information may be shared with a public authority or an agent of public authority if in the reasonable judgment of City Hotel TEATER it appears that there is an imminent danger to life or property which could be avoided or minimized by disclosure of the information, or which disclosure is compelled by legal authority.

Any such disclosure of a guest's personal information by City Hotel TEATER to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed.

PRINCIPLES

1. City Hotel TEATER will not collect, use or disclose your personal information for any other purpose than those identified above, except with your consent.

2. City Hotel TEATER will protect your personal information with appropriate security safeguards.

3. City Hotel TEATER will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.

4. City Hotel TEATER will strive to keep your personal information as accurate and up to date as is necessary for the purposes identified above.

5. City Hotel TEATER will honor your request to access your personal information in as timely fashion as is reasonably possible.

You are always free to refuse to provide personal information to us.

You may also withdraw your consent with respect to the use of your personal information for marketing purposes at any time, subject to legal or contractual restrictions and reasonable notice, by e-mailing us info@cityhotel.lv, using "Unsubscribe" as the subject line, and providing us sufficient personal identifiers so we can act effectively on your request.

However, in either case, this may limit our ability to serve you.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site,
please contact us at:

City Hotel TEATER
6 Bruninieku Street
Riga, LV-1010,
Latvia
+371 67315140
info@cityhotel.lv

This document was last updated on June 29, 2018